Home Care

Home Care

How Can We Help?

When we say we take responsibility for every stage of the development of our homes and communities, we mean it. That includes what happens after you move in. When you need information or support to address any type of issue whatsoever, reach out. We will do our utmost to ensure you get the help you need.

Submit a Home Care Request

Select your community button below

RESIDENTS OF
KANAKA SPRINGS

TO SUBMIT A REQUEST WITHIN FIRST 24 MONTH PERIOD PLEASE LOG INTO YOUR PORTAL: 

TO SUBMIT A REQUEST WITHIN
THREE TO TEN YEAR PERIOD

RESIDENTS OF
ALL OTHER COMMUNITIES

Should you require further assistance, please contact our customer care team at:

service@epichomes.info or (604) 465-6886 ext. 102

2-5-10 Year New Home Warranty

Your third party home warranty has been administered by WBI Warranty Insurance Agency.
For more information on your home warranty and protection or to make a direct inquiry please visit
www.wbihomewarranty.com or call (604) 639-2924.


Summary of WBI 2-5-10 Year Coverage:

  • 1 Year - Any defects in materials and labour
  • 2 Year - Building systems, exterior cladding, building code
  • 5 Year - Building envelope
  • 10 Year - Structural

Keep Your Home

Looking Brand New

For Years To Come

Check out these new homeowner seasonal
maintenance tips to help keep your new home in
tip top shape and safe from the elements.