Home Care
How Can We Help?
When we say we take responsibility for every stage of the development of our homes and communities, we mean it. That includes what happens after you move in. When you need information or support to address any type of issue whatsoever, reach out. We will do our utmost to ensure you get the help you need.
Homeowner Manuals
Submit a Home Care Request
Select your community button below
RESIDENTS OF
KANAKA SPRINGS
TO SUBMIT A REQUEST WITHIN FIRST 24 MONTH PERIOD PLEASE LOG INTO YOUR PORTAL:
OR GO TO CUSTOMERCARE.EPICHOMES.INFO
TO SUBMIT A REQUEST WITHIN
THREE TO TEN YEAR PERIOD
RESIDENTS OF
ALL OTHER COMMUNITIES
Should you require further assistance, please contact our customer care team at:
service@epichomes.info or (604) 465-6886 ext. 102
2-5-10 Year New Home Warranty
Your third party home warranty has been administered by WBI Warranty Insurance Agency.
For more information on your home warranty and protection or to make a direct inquiry please visit
www.wbihomewarranty.com or call (604) 639-2924.
Summary of WBI 2-5-10 Year Coverage:
- 1 Year - Any defects in materials and labour
- 2 Year - Building systems, exterior cladding, building code
- 5 Year - Building envelope
- 10 Year - Structural
