Service Request

Customer Care

How Can We Help?

When we say we take responsibility for every stage of the development of our homes and communities, we mean it. That includes what happens after you move in. When you need information or support to address any type of issue whatsoever, reach out. We will do our utmost to ensure you get the help you need.

Submit a Service Request

Service Request
Please indicate service request period *

Please indicate the areas of your home which require servicing and a brief description of defect.

Third Party 2-5-10 Year Warranty

Your third party home warranty has been administered by WBI Warranty Insurance Agency.
For more information on your home warranty and protection or to make a direct inquiry please visit or call (604) 639-2924.

Summary of WBI 2-5-10 Year Coverage:

  • 2 Year - Building systems, exterior cladding, building code
  • 5 Year - Building envelope
  • 10 Year - Structural